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Step-by-Step Google Business Profile Setup for Clinics
10 Optimisation Tactics That Improve Google Maps Ranking
Getting & Responding to Reviews — The Right Way
Getting reviews: Ask every satisfied patient verbally + give a QR code card. Never offer incentives (violates Google policy). Never ask unhappy patients for reviews — filter by asking "Was your experience good today?" first.
Responding to reviews: Respond to every review — positive and negative — within 48 hours. For negative reviews: acknowledge, thank, and offer to resolve offline. Never argue publicly. Google rewards engagement.
Frequently Asked Questions
How many Google reviews does a clinic need to rank in the top 3?
In tier-2 cities: 20–40 reviews at 4.3★+ is typically enough for top 3. In Mumbai/Delhi/Bangalore: 60–150 reviews may be needed in competitive specialties. Aim for 5–10 new reviews per month consistently.
Can I add my clinic's online booking link to Google Business Profile?
Yes. Add your Cliniq Flo booking link (or contact page) as the appointment URL in your Business Profile. Patients can book directly from Google Maps.
Related guides: Get More Patients → | Patient Retention →
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