Your Clinic Data is Safe with CliniqFlo
Patient records are among the most sensitive data a clinic holds. CliniqFlo is built with bank-grade security, India-first data residency, and full regulatory compliance — so you can focus on care, not compliance anxiety.
How We Protect Your Data
Six layers of security working together to ensure your clinic's patient data is always protected, always available, and always under your control.
256-bit SSL Encryption
All data transmitted between your clinic devices and CliniqFlo servers is encrypted using AES-256-bit SSL/TLS — the same standard used by banks and financial institutions.
Data Residency in India
Your patient data is stored exclusively on servers located within India, on AWS (Mumbai region) infrastructure. We never transfer patient health records outside Indian borders.
Role-Based Access Control
Grant each staff member only the access they need. Receptionists see appointments but not clinical notes. Doctors see their own patients. Admins get full access. All activity is logged.
Daily Automated Backups
Your clinic data is backed up automatically every 24 hours with point-in-time recovery capability. Backups are encrypted and stored in a geographically separate data centre.
ISO 27001 Aligned
CliniqFlo's information security management practices are aligned with ISO 27001 standards — covering risk assessment, access management, incident response, and business continuity.
ABDM Compliant
CliniqFlo is integrated with India's Ayushman Bharat Digital Mission (ABDM) framework — ABHA-linked records, consent-based health information exchange, and FHIR-standard documents.
Regulatory Compliance
CliniqFlo is designed for the Indian healthcare regulatory environment — with built-in compliance for every major standard applicable to clinic management software.
| Standard / Regulation | CliniqFlo Status |
|---|---|
| ABDM (Ayushman Bharat Digital Mission) | ✓ Compliant |
| GST India | ✓ Compliant |
| NMC Prescription Guidelines | ✓ Aligned |
| PC-PNDT Act | ✓ Aligned |
| HIPAA | ↗ Aligned |
| CDSCO | ↗ Aware |
Data Security — Frequently Asked Questions
Where is my clinic's patient data stored?
All CliniqFlo patient data is stored on AWS servers located in the Mumbai (ap-south-1) region in India. No patient health records are transferred outside India. Data sovereignty and patient privacy are foundational to how CliniqFlo is architected.
Who in my clinic can access patient records?
Access is controlled through CliniqFlo's role-based access control (RBAC) system. You assign roles — doctor, receptionist, pharmacist, admin — and each role has predefined access to specific modules. All login activity, record access, and modifications are logged in a tamper-evident audit trail.
What happens to my data if I stop using CliniqFlo?
Your data belongs to you. If you discontinue CliniqFlo, you can export all patient records, billing history, and clinical notes in standard formats (PDF, Excel, FHIR JSON). After the export period, data is deleted from our servers per our data retention policy.
Is CliniqFlo compliant with India's Digital Personal Data Protection Act (DPDPA)?
CliniqFlo is actively aligning with India's DPDPA 2023 requirements. Our data processing is consent-based, data is retained only as long as needed for clinical purposes, and patients can request access to or deletion of their data through the ABHA-linked consent framework.
Does CliniqFlo have a data breach notification process?
Yes. CliniqFlo has a defined incident response plan. In the event of any security incident, affected customers are notified within 72 hours as per best-practice standards. We conduct root-cause analysis, remediation, and post-incident reviews for all security events.
Trusted by 500+ Clinics Across India
Join clinics that have made CliniqFlo their trusted healthcare management platform — with the confidence that their patient data is protected at every level.